Why
Plastic vs Paper?
Collaborative Marketing
Teaming up with a complimentary business or
product, a community organization, or your favorite charity,
can be a great way to use gift cards to benefit all
participants.
A bookstore can sell card-front ad space to a publisher to
promote a new book. In a fundraising scenario, the merchant
supplies pre-loaded cards to the charitable organization to
sell in their next fundraising drive. The consumer buys a card
to support the charity and then becomes a potential new
customer when they use it.
Use your imagination—and use gift & loyalty cards to make
it happen.
How Stored
Value Works
Sales
Merchants use in-store displays to merchandise Gift
Cards much like they would any small impulse-buy product—by
the register with counter signs and colorful card hangers. A
customer purchases a Gift Card with cash, check or credit card
for any dollar amount desired. The amount purchased is
recorded as “stored value” or “prepaid” in the host database.
Redemptions
The Cardholder presents the gift card for full or
partial payment of a purchase. The merchant swipes the card
through their POS terminal for authorization and transmission
of transaction data on the host platform. The card’s magnetic
stripe identifies the card number and merchant location for
which the card has been issued.
Retain
customers and
increase shopping frequency with Loyalty Cards
In today’s
competitive retail environment, the battle to retain customers
is fierce. The winners are those who establish and maintain
one or more competitive advantages in the minds of their
customers.
A Loyalty
Program is a powerful way to create a compelling reason for
your customers to prefer your business over another.
Points for purchases
The first step in creating a Loyalty Program is
to decide what point value to assign to customer purchases.
You can assign points per dollar spent, or multiples of one
dollar, or divisible of one dollar. The system can also tally
customer transactions for purchases and assign points per
purchase (frequency). For example:
One dollar equals five points.
Five dollars equals five points.
One dollar equals ten points.
One purchase equals ten points.
Award Levels & Redemptions
The system can accommodate up to 6 (six) Award
Levels. Each time an Award Level is reached, the terminal
printer will print a message advising the merchant and
cardholder that the cardholder is eligible to redeem an award
at that time. The cardholder has the option to not redeem an
award and continue accumulating points in the program. Awards
are given by the merchant according to their specific program
rules. Award values and prizes are also merchant determined.
The Loyalty Receipt
The terminal prints a receipt which tracks the
points added to the customer’s Loyalty account and provides a
total for all points accumulated to date and available for
redemption (point balance). To eliminate confusion, no
previous redemptions are shown.
Terminal Functions
Activation: Activates a new Loyalty Card as a program participating card.
Purchase / Sale: Amount of the purchase at point
of sale.
Void: Voids a current day transaction
Balance Inquiry: Obtain Loyalty point totals
from account database.
Deactivation: Remove card account from the
Loyalty system.
Redemption: Cardholder can redeem an Award at
point of sale.
Totals: Merchant can obtain total points for the
same or previous day.
Terminal Applications
Most of the same terminals and applications
that process Stored Value / Gift Card transactions can also be
set up to process transacitons for the Loyalty Program. The
Tranz 330 and 380, (the 460 is Stored Value / Gift Card only),
the Nurit 2085/3000, Hypercom applications are processor
specific. PC Charge, a windows based software application, can
process all of your credit card needs as well as all of the
Valutec transactions. Valutec has a touch screen capable
software application that can process all transactions while
installed in any windows base computer or POS System.
Integration with other terminal applications and POS systems
are in process and being evaluated.
Reports
The system will provide reports indicating
loyalty points earned through purchases, a summary of
redemptions, transactions voided, balance inquiries and other
activity relative to that merchant’s program. |